Privacy Policy
Privacy Policy for Smart IQ Living
Effective Date: [Insert Date]
Welcome to Smart IQ Living! Your privacy is important to us, and we are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.smartiqliving.com ("the Website"). Smart IQ Living complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Data Controller
The data controller responsible for processing your personal data is:
Smart IQ Living
Email: smartqffj@smartiqliving.com
2. Information We Collect
When you use our Website, we may collect the following personal data:
- Personal Information: Name, email address, phone number, and any details provided when filling out forms or contacting us.
- Technical Information: IP address, browser type, operating system, and browsing behaviour collected through cookies or similar technologies.
- Transaction Data: Details of purchases or services requested through the Website.
3. How We Use Your Information
We process your personal data to:
- Provide and personalise our services.
- Process your orders and payments.
- Respond to your inquiries or requests.
- Send marketing communications, where you have consented.
- Analyse website usage and improve functionality.
- Comply with legal obligations.
4. GDPR Compliance
Smart IQ Living strictly adheres to the following GDPR principles:
- Lawfulness, Fairness, and Transparency: We process personal data transparently and only for legitimate purposes.
- Purpose Limitation: Your data is collected for specified, explicit, and legitimate purposes.
- Data Minimisation: We only collect data that is necessary for the purposes stated.
- Accuracy: We ensure all personal data is accurate and kept up to date.
- Storage Limitation: Data is retained only for as long as necessary.
- Integrity and Confidentiality: Your data is secured against unauthorised access, loss, or damage.
- Accountability: We maintain records of data processing activities and comply with GDPR requirements.
5. Your Rights
As per GDPR, you have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete data.
- Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
- Restriction: Restrict the processing of your data in specific situations.
- Data Portability: Request your data in a structured, commonly used format.
- Objection: Object to the processing of your data for specific purposes, such as direct marketing.
- Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
- Lodge a Complaint: File a complaint with your local data protection authority.
6. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service providers who assist in running our Website or delivering services.
- Legal authorities, when required to comply with legal obligations.
- Third parties, if necessary, for business transfers such as mergers or acquisitions.
All third-party processors adhere to GDPR standards.
7. Data Security
We implement technical and organisational measures to protect your data from unauthorised access, disclosure, or misuse. These include:
- Encrypted data transmissions via SSL.
- Secure server storage.
- Regular security audits and updates.
8. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyse Website traffic. By using our Website, you consent to our use of cookies. You can manage your cookie preferences in your browser settings. For more information, please see our Cookie Policy [insert link if applicable].
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
10. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or other GDPR-compliant mechanisms.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technologies, or our practices. Updates will be posted on this page, and we encourage you to review it periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: info@smartiqliving.com
By using www.smartiqliving.com, you agree to the terms outlined in this Privacy Policy.